Refund & Return Policy

Due to the intimate nature of our products, we maintain strict hygiene standards.

Returns

  • We offer a 7-day return window from the date of delivery.

  • Products must be:

    • Unused

    • Unopened

    • In original, sealed packaging

  • Opened or used products cannot be returned for hygiene reasons.

Refunds

  • Once the returned item passes inspection, refunds will be processed.

  • Refunds are issued within 5–7 business days to the original payment method.

  • Shipping charges (if any) are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos/videos for resolution.